1. Introduction
ARIA Labs, Inc. ("ARIA", "we", "us") is committed to safeguarding the information entrusted to us by community members, validators, users, and visitors to our websites, applications, and communication channels. This Privacy Policy explains the information we collect, why we collect it, and the controls available to you.
2. Information we collect
Depending on how you interact with ARIA, we may collect the following categories of information:
- Contact details: email address, name, and communication preferences submitted through forms or support requests.
- Community identifiers: usernames or wallet addresses used to participate in governance, incentive programs, or token distributions.
- Usage data: analytics derived from visits to our websites or dashboards, including IP address, device type, and interaction logs.
- Technical telemetry: voluntarily shared validator performance metrics, bug reports, or crash diagnostics that help us maintain network stability.
3. How we use information
We process personal information only when we have a lawful basis to do so. Core purposes include:
- Delivering requested services, such as newsletter subscriptions, validator updates, and account support.
- Maintaining the security and integrity of the ARIA network, including fraud prevention and abuse investigations.
- Improving product experiences through aggregated analytics, feature testing, and community feedback cycles.
- Communicating governance proposals, policy changes, or marketing updates when permitted by your preferences.
4. How we share information
ARIA does not sell personal information. We may share limited data with trusted partners under strict contracts that require them to:
- Provide infrastructure, analytics, security, or compliance services on our behalf.
- Assist with legal obligations, audits, or regulatory inquiries when disclosure is mandated.
- Support mergers, acquisitions, or financing events, in which case affected parties will be notified of any material changes.
Whenever possible, we aggregate or anonymize data before sharing it externally.
5. Cookies and tracking technologies
We use essential cookies to operate our sites and optional analytics cookies to understand how the community engages with our content. Where required by law, we request your consent before enabling non-essential cookies, and you can adjust your preferences at any time through in-product settings.
6. International data transfers
ARIA operates globally with distributed teams. When information is transferred across borders, we rely on approved safeguards such as Standard Contractual Clauses or comparable frameworks to ensure your data remains protected.
7. Security practices
We apply layered technical and organizational controls, including encryption in transit, least-privilege access policies, continuous monitoring, and regular third-party audits. Despite our efforts, no system is immune to risk, and we encourage responsible disclosure of vulnerabilities.
8. Your rights and choices
Depending on your jurisdiction, you may have rights to:
- Access a copy of the personal information we hold about you.
- Request updates, corrections, or deletion of inaccurate data.
- Object to or restrict certain processing activities.
- Withdraw consent for marketing communications.
Submit requests by contacting us using the details below. We will respond consistent with applicable laws and may need to verify your identity before fulfilling a request.
9. Data retention
We retain personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. When data is no longer required, we securely delete or anonymize it.
10. Contact us
If you have questions, concerns, or feedback regarding this Privacy Policy or your personal information, reach the ARIA privacy team at privacy@ariacoin.org or by mail at ARIA Labs, 456 Market Street, Suite 900, San Francisco, CA 94105.